Need help with Sincerely: Card Saver? Email [email protected] and we'll get back to you as soon as we can. If something went wrong, tell us your iPhone model and iOS version (in Settings › General › About) and what you were doing.
How do I add a card? Tap + at the bottom right of the shelf. Choose Scan the whole card to photograph each side in turn, or add a single side from the camera or your Photos. For the best scans, use soft daylight, lay the card flat and hold your iPhone directly above it.
My card opens upwards, like a calendar. Turn on Landscape Card at the top of the Add Card screen before scanning. It's set once, when the card is first saved. If a saved card has the wrong orientation, delete it and scan it again with the switch set the right way.
A scan came out crooked or cut off. Open the card and tap ⋯ › Edit Scan. You can retake any side, or use Adjust Corners to fine-tune the edges.
The text read from the handwriting has a mistake. Open the card, tap a page to see it full size, then tap the captions button at the top to show the text (on inside pages, tapping the picture works too). Tap the pencil to correct it. Your correction is used for search and read-aloud.
How do I delete a card? Press and hold its cover on the shelf and choose Delete.
Where are my cards stored? Are they backed up? Only on your iPhone. Sincerely has no accounts and never uploads anything. Your cards are included in your iPhone's own backups (iCloud Backup or a backup to your computer) if you've turned those on.
I bought Sincerely Unlimited. How do I get it on a new iPhone? Add cards until the unlock screen appears, then tap Restore Purchase. Make sure you're signed in with the same Apple Account you used to buy it.
Can I change the voice that reads cards aloud? Sincerely uses the best voice installed on your iPhone. For a more natural voice, download one in Settings › Accessibility › Spoken Content › Voices. Voices marked "Premium" or "Enhanced" sound best.
Privacy: Sincerely collects no data at all. See the Privacy Policy.
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